MARCIMS Help Desk Support - Contact an Administrator
The MARCIMS Help Desk provides 24/7 support for account requests, access issues, and any system-related assistance. Support is provided by the Marine Corps Tactical System Support Activity (MCTSSA) Support Team.
When to Contact Help Desk Support
Contact the MARCIMS Help Desk if you need assistance with:
- Accounts
- Login failures or permission issues
- Password resets
- Forms
- Add additional choices to blank forms
- Operations (i.e. Balikatan 2027)
- Operation Teams (i.e. CAT 2 Team for BK27)
- Units (i.e. 12th MLR)
- Add additional questions to blank forms
- Create a new form
- Pages
- Create or delete a page
- Add links to a page
- Add a table/map/list/timeline to a page displaying dynamic data
- Add an RSS feed to a page
- Queries
- Find specific data stored on MARCIMS
- Build custom queries
- Map Visualization
- Add new map layers to the Map Viewer tool
- Create maps with custom map overlays
Contact Methods (24/7)
TIP:
Calling the Help Desk is the fastest way to resolve urgent issues. Indicate whether you need assistance with the MARCIMS Production or Training portal.
Telephone (fastest method)
- Toll-free: (800) 808-7634
- Commercial: (760) 725-0533
- Japan Commercial: +81 98-954-7999
- DSN: 365-0533
- SIPR VoIP: 302-365-0533
Email
Email: [email protected]
Submit a Support Ticket
Chat on Microsoft Teams
