Request an Account

Request a MARCIMS Account

You can request a MARCIMS account 24/7 through the Marine Corps Tactical System Support Activity (MCTSSA) Support Center.

Eligibility

• All USMC Marines, civilians, and contractors
• Non-USMC personnel with a USMC sponsor and justification

Account creation typically takes 1 business day once all required information is validated.

Step 1: Gather Required Information

MARCIMS Account Request Checklist

1. Full name
2. Rank
3. Unit
4. MOS
5. Telephone call-back number
6. Email address associated with the MARCIMS account
   • Government email (recommended)
   • Personal email (allowed if government email is unavailable or inaccessible)
7. Account type requested
   • Production – real-world operational data
   • Training – notional / training data
8. Sponsor information (if applicable)
   • Sponsor name
   • Sponsor email address
   • Justification for access
   • Permission level (read-only or full read/write)

Step 2: Contact the MARCIMS Help Desk (24/7)

The MARCIMS Help Desk is supported by the MCTSSA Support Team. Contact them using one of the methods below.

Tip: Calling the Help Desk is the fastest way to request an account or resolve issues.

Telephone

• Toll-free: (800) 808-7634
• Commercial: (760) 725-0533
• Japan Commercial: +81 98-954-7999
• DSN: 365-0533
• SIPR VoIP: 302-365-0533

Email

• [email protected]

Submit a Support Ticket

• Go to: https://go.mil/mctssa
• Click the Support tab in the top banner

Chat on Microsoft Teams

• https://dod.teams.microsoft.us
• Join code: 77olg2e

Helpful Tips

• Having all information ready before contacting the Help Desk will significantly speed up processing.
• Use a government email whenever possible to avoid verification delays.
• Clearly specify Production vs Training access to prevent rework.

If you experience issues or delays, follow up with the Help Desk using your original ticket number or contact method.